Cancellation Policy

The cancellation of bookings will be subjected to the following:

  • Cancellation with more than 24 hrs notice prior to pick up = Full Refund.
  • Cancellation between 12-24 hrs notice prior to pick up = Full Refund less admin. fee of $5.00.
  • Cancellation within 12 hrs notice prior to pick up = 50% Refund.
  • If a driver is at your location and they are unable to get you or you are not able to be contactable = No Refund.

 

  • Cleaning/Damage Fee
     
    Please note that if you or any of your party/children spill, vomit or in anyway damage whatsoever any part of the bus, a surcharge will apply and will automatically be taken from your credit card according to the cost to replace/repair or clean the item . A minimum charge of $50.00 will apply.