48 HR Notice
Please make sure the booking is for atleast 48 hrs in advance, if it isn't call the office.
You will receive a confirmation email/sms once a booking has been processed.
We send out a reminder every night after 4pm with your drivers details, this is a confirmation of your driver for the next day.
If its within 48hrs and outside of office hours the likelyhood of the driver not being aware of the booking is high, especially if you have not got an email/sms with your drivers details.